Oversee entire order processing workflow, including preparation of delivery/shipping documents, invoicing, and project controlServe as central point for document submissions and archiving to ensure proper project record-keepingEnsure efficient order execution while maintaining cost control and meeting delivery timelinesMaintain proactive communication with customers regarding order updates, changes, delivery issues, and non-conformance managementSupport financial planning by tracking project costs and assisting with monthly revenue recognitionMonitor project gross margins, manage change orders, and track high-risk projects for potential delays or cancellationsPrepare Monthly Project Status Review Report for project meetingsAdvise business on customer terms, highlighting potential risks and ensuring compliance with company policiesPrepare documentation for letter of credit negotiationsServe as primary point of contact for internal and external customer service inquiriesWork cross-functionally with key stakeholders to facilitate decision-making and prioritize project deliveriesMaintain, monitor, and audit internal controls to ensure compliance with company standardsFollow up on project payments to ensure timely collections and financial accuracy Minimum qualification: Diploma or Degree in Business, Accounting, or related fieldMinimum 5+ years of experience in a similar role within a related industry, with exposure to business processes and operationsStrong background in business administration, order processing, and cost control is advantageousPreferred knowledge of Percentage of Completion (POC) and Point-in-Time revenue recognitionExcellent organizational and time management skills, with ability to effectively track project schedulesStrong communication skills (written and verbal) for seamless coordination with customers and internal teamsAnalytical and detail-oriented, with high accuracy in financial and operational processesProactive, independent, and capable of multi-tasking in a fast-paced environmentStrong problem-solving abilities with focus on process improvementTeam-oriented with ability to collaborate across departments and build strong working relationshipsProficient in Microsoft Office (Excel, Word, Outlook) and ERP systems